Titan Alarm has been steadfast in its mission to save lives since its
inception. At all levels and in all departments of the organization,
every representative is dedicated to realizing this objective in every
aspect of the company’s operations. This includes delivering
state-of-the-art quality equipment and monitoring services to our
customers as well as continuing to discover technological advances which
will yield even better services for our customers to improve their
security protection for their homes and families. We seek to provide
service from the moment a customer meets with a sales representative and
throughout the term of the agreement by extending premium customer
service. To achieve this vision, the company employs a superior group of
customer loyalty personnel, technicians, compliance experts, and legal
counsel to properly support our loyal customers.
While we are committed to achieving this vision for the company,
there is nothing more rewarding and there is no greater sense of
confirmation that we are performing our work consistent with our mission
then when we receive positive feedback from the very people whose lives
and homes we are entrusted with the protection of. When we discover
that our two way system allowed one of our customers to successfully
communicate with the monitoring center to get the necessary emergency
service provider to the customer’s home, we derive an incredible sense
of satisfaction. On the date of May 4, 2012, the company was the
recipient of an email from a customer who thanked the company for saving
the lives of herself and her family. This customer credited the company
with saving the lives of her family after her home had experienced a
carbon monoxide leak. As a picture is most definitely worth a thousand
words, her email is inserted below with the redaction of the woman’s
identity to protect her privacy:
Read More About: Revisiting Our Mission - Titan Alarm
About Titan Alarm
The mission of Titan Alarm is to deliver to our entire customer base
the genuine sense of serenity that comes from knowing that the people in
your life and the possessions you have worked so hard to acquire in
your home and business are safe and protected. While this is a truly
priceless commodity, Titan is committed to attempting to bring this to
our customers at uniquely
affordable prices.
To enable this dream to become a reality, Titan Alarm has performed a
comprehensive needs assessment of its eclectic customer group to
determine how it can best satisfy this diverse group of security needs.
In recognition of the ever evolving security demands, Titan has
partnered with industry leaders to insure that it is delivering
state-of-the-art
equipment
and products from organizations with the technological vision to
continue researching and developing new and improved methods of
security. Titan also insures that it retains the services of highly
qualified and trained individuals so that our customers deal exclusively
with capable representatives.
Titan also recognizes that security needs have extended beyond simply
those of a state-of-the-art security system. While we most certainly
savor the opportunity to enhance our customers’ lives with such systems,
we also are pleased to respond to the other needs of our customers
including but not limited to providing and enabling independent living
to individuals who may have been deprived of this privilege without the
benefits yielded by the technological advances of the Medical Pendant.
We are so pleased to be able to bring these advantages to our customers
and their family members who love and care about them.
Titan Alarm
10007 80th Ave
Edmonton, Alberta AB T6E 1T4
http://www.titanalarm.ca/
Customer Support:
855-238-4826
888-580-1975
support@TitanAlarm.com
New Sales:
855-238-4826
888-580-1975
support@TitanAlarm.com
It is our heartfelt vision to see our image as reflected by our
customers as an organization that strives not to be the largest
organization, but the one most responsive to and focused upon its
customers’ security needs. If our customers feel safe and protected, we
know that we are doing our job.