As a result from the evolution of the internet, companies can reach customers faster and easier than ever before. It has created changes in how consumers behave, and thus the need for businesses to adapt as well. Social media is one of the biggest and most popular topics out there today.
Although unrelated to their products and services, a Canadian alarm company has joined the social media bandwagon and has become adept in utilizing its features to gain a greater online presence, and to connect with their customer base. Titan Alarm uses Facebook, Twitter, Tumblr, and Pinterest to get to know their customers better, provide customer service, and unobtrusively market their products and services. With millions of consumers actively participating in these social media platforms, it is easy for Titan Alarm to reach out to their current customers and prospective customers as well.
To have a greater online presence, Titan Alarm has joined several social media sites. On Facebook, Titan Alarm helps consumers by providing valuable information on home security, shares links to interesting discussions, update customers on products, services and events, and Titan Alarm even sponsors fun games and activities. Pinterest, on the other hand, provides a way for Titan Alarm to share their company information and interests. Find the latest on Titan’s charitable projects abroad as shown in pictures and videos that capture the mission and vision of the company. For short announcements, Titan Alarm’s Twitter account serves as the perfect medium to distribute the message to hundreds of followers in an instant. Titan also uses Tumblr for blogs and multimedia posts.
Social media can definitely be valuable for consumers and businesses for reasons other than e-commerce. Social media-savvy Titan Alarm can attest to its usefulness to serve customers better by touching base with them and become more than just another company out there. They become a connection, a follower, a friend.
Link to Titan Alarm’s Main Social Media Sites
Blogging:
Blogspot
Wordpress
LiveJournal
Posterous
InsaneJournal
Tumblr
Skyrock
Microblogging
Friendfeed
Twitter
Foursquare
Photo and Video and .PDF Sites
Photobucket
Fotki
Youtube
Vimeo
DailyMotion
Flickr
Issuu
SlideShare
Social Bookmarking
Delicious
Diigo
Community / Business Information
Multiply
Gravatar
RealMee
Facebook
Official Website
Titan Alarm